Privacy Policy

Last updated: August 2026

EZClinic Care (“EZClinic Care”, “we”, “us”, or “our”) operates the website EZClinic.care (the “Website”). EZClinic Care is a healthcare management software platform designed to help hospitals, clinics, and healthcare organizations manage their day-to-day operations.

We respect your privacy and are committed to protecting the personal information that you provide to us through this Website.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide when you interact with our Website, including when you:

Request a demo
Contact us
Submit an enquiry or sales request
Communicate with our team
Subscribe to communications from us

Depending on your interaction with us, this information may include:

Name
Organization or hospital name
Job title or role
Email address
Phone number
Location or city
Information included in your message or enquiry
Any other information you choose to provide

Automatically Collected Information

When you visit the Website, certain technical information may be collected automatically, such as:

IP address
Browser and device information
Operating system
Pages visited
Approximate geographic location
Referring website
Date and time of access
Website usage and performance information

We use this information primarily for security, analytics, troubleshooting, and improving the Website.

2. How We Use Your Information

We may use the information we collect to:

Respond to enquiries and demo requests
Contact you regarding EZClinic Care
Provide product information and customer support
Understand how visitors use our Website
Improve our Website, products, and services
Maintain Website security and prevent misuse
Communicate important service or business information
Comply with applicable legal and regulatory requirements

We do not use patient or clinical information submitted through the Website for marketing purposes.

3. Demo and Contact Requests

If you submit a demo or contact form, we use the information you provide to respond to your request.

Our sales or support team may contact you using the email address or phone number provided in your enquiry.

You may request that we stop contacting you for marketing purposes at any time.

4. Cookies and Similar Technologies

EZClinic.care may use cookies and similar technologies to:

Keep the Website functioning properly
Understand Website traffic and usage
Measure Website performance
Improve user experience
Understand the effectiveness of our marketing activities

Some cookies may be provided by third-party analytics or service providers.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

5. Analytics

We may use analytics and similar technologies to understand how visitors interact with our Website.

Analytics information may include pages visited, approximate location, device information, browser information, and interaction patterns.

We use analytics information to improve Website performance, content, and user experience.

We do not sell personal information collected through the Website.

6. Sharing of Information

We may share information with trusted third-party service providers where reasonably necessary to operate our Website and business.

These providers may support services such as:

Website hosting
Analytics
Email delivery
Contact and communication services
Website security
Infrastructure and technical support

Such providers are expected to process information only for the purposes for which it is provided and subject to appropriate contractual or confidentiality obligations.

We may also disclose information where required by applicable law, regulation, legal process, or a lawful governmental request.

7. Healthcare and Patient Information

EZClinic.care is a marketing and informational Website.

You should not submit patient medical records, diagnoses, medical reports, prescriptions, or other sensitive health information through public Website forms, contact forms, email enquiries, or other Website features unless specifically requested through an authorized and secure EZClinic Care service.

Information relating to patients and healthcare operations processed within the EZClinic Care application is governed by the applicable agreements and policies governing use of the EZClinic Care platform.

8. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.

However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

When information is no longer required, we may delete or anonymize it, subject to applicable legal or operational requirements.

10. Your Rights and Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

Request information about personal data we process about you
Request correction of inaccurate information
Request deletion of personal information where applicable
Withdraw consent where processing is based on consent
Request assistance regarding your personal data
Opt out of marketing communications

To exercise a privacy-related right or make a request, please contact us using the details below.

We may need to verify your identity before processing certain requests.

11. Third-Party Websites and Services

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

12. Children’s Privacy

EZClinic.care is intended for healthcare organizations, professionals, businesses, and other users interested in our products and services.

We do not knowingly collect personal information from children through the Website for marketing purposes.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

13. International Data Transfers

Some third-party service providers used by the Website may process information outside India.

Where personal information is transferred or processed outside India, we take reasonable steps to ensure that the processing is carried out in accordance with applicable contractual, security, and legal requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last updated” date at the top of this page.

15. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us:

EZClinic Care
Ahmedabad, Gujarat, India
Email: hello@ezclinic.care
Website: EZClinic.care